| For our
parent satisfaction survey we had a response rate of 85% of the parents
we serve. 100% of parents who responded would recommend our services
to other parents. 94% related that we are meeting their expectations
for their child's progress with therapy. 94% also felt we consistently
and clearly spend enough time explaining our reports and goals, what
we are doing in therapy, how it benefits their child, and how they
can do home activities with their child to compliment therapy.
Here are some of the comments we received from
Parents:
"I am so very happy with the services (speech and physical therapy)
that my daughter received through children’s therapy services with
Lucy and Jennifer. I have experienced other companies and we are so glad
we switched to Children's Therapy Services. My daughter is getting such
great care and making fantastic progress." - MW
"Lucy has done a marvelous job with our son. We are very pleased
with his results. We are so grateful for her seeing him until his completion."
"We have been very pleased with Children's Therapy Services and Julie.
We have seen progress in our daughter and feel confident in Julie’s
ability to move her toward further progress. Thank you so much."
- GC
"We are very pleased with the therapy Jennifer provides our child."
"Marsha is wonderful! Always spends a lot of time with me explaining
why she does what she does and instructions on what I can do. Always willing
to work around our schedule."
"Kristin is great! She is very caring and willing to work with the
needs of each child. She always explained what was done and would stay
a little longer if needed. She made our speech experience very positive."
"We are very pleased with our therapist and how well our child is
doing and progressing."
"What a great service - to come to our home for therapy. This makes
it so much easier for our son. And Jennifer gives us a lot of good input
to use in our everyday lives. We have seen such great improvements in
our son’s abilities and his strength and endurance are on the rise.
This "in home" therapy has really increased his independence
and therefore, his self-confidence. What a great therapist she is and
what a phenomenally positive influence she has been for our son and us.
We are so grateful." - RS&TS
* Survey done in 2003.
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